Returns Policy

The private buyer who buys an item online or remotely, without the possibility of seeing the purchased item directly and in advance, has the right to return it within fifteen days of delivery without giving reasons. The buyer has also the right to obtain a refund of the amount paid without any penalty.

The refund can be made either by non-transferable bank check or by bank transfer. The costs necessary for the return remain the responsibility of the buyer. The intention to exercise the right of withdrawal must be communicated, within 15 days of receipt of the package, by email to the e-mail address gioielli@alfredocorrenti.com

Upon receipt of the confirmation and related instructions from ALVARO & CORRENTI S.N.C., the customer must return the product at his own expense, absolutely unused and in the original packaging perfectly intact. If there is a safety tab, any object with this tab open or tampered with will be considered used and therefore non-returnable.

It is not possible to return items with custom engravings on the metal.

An indispensable condition for the recognition of the withdrawal is the full and total integrity of the product, therefore it will be the care and interest of the sender to package it in order to avoid possible damage and deterioration during transport. For this purpose it is advisable to follow the instructions that will be provided if necessary by ALVARO & CORRENTI S.N.C.

The shipping address is: Via Ugo Bassi, 61 – 98123 Messina (ME), Italy.

Cash on delivery will not be accepted and if this happens we will return the package to the sender.